We want you to be able to focus on the core of your business by leaving the auxiliary services to us. We offer tailor-made solutions, under a process of continuous improvement, always adapting the resources to your needs and those of the service.


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Setting objectives


Defining processes


Selection of teams and necessary measures


Presentation of the project and its validation


Start of service


Management and continuous improvement of services and processes

Automotive Solutions

Automotive Solutions
  • Fleet management.
  • Vehicle movement.
  • Delivery and collection of vehicles.
  • Washing and preparing vehicles.
  • Customer Loyalty Department (CRM, Call Centre, Business Intelligence)
  • Reception and telephone assistance.
  • Sales team.
  • Post-sales team.
  • Cleaning and maintenance of facilities.
  • Access Control.


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Logistics Solutions

Logistics Solutions
  • Picking and crossdocking processes.
  • Loading and unloading of goods.
  • Handling processes.
  • Quality verifications.
  • Packaging classification.


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Facility Services Solutions

Facility Services Solutions
  • Access Control.
  • Building reception.
  • Auxiliary services.
  • Entering and exiting management.
  • Incidence management.
  • Telephone assistance.
  • Caretaker services.


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Customer Service Solutions

Customer Service Solutions
  • Customer and employee experience and market research:
    • Client / employee voice.
    • Multichannel Satisfaction Surveys (CSAT, etc.)
    • NPS Projects, Customer Effort (CES)
    • Market study panels.
    • Multichannel Mystery Shopping.
    • Quality audit / evaluation, monitoring and analysis of multichannel interactions.
  • Contact centre training.
  • Contact centre consulting.
  • Contact centre specialised services.


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We adapt toyour company’s needs

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